How staff tools work at Stable.
Turn modules on as your team is ready for them, tune the alerts so the people who need to know find out without everyone else getting buzzed, and make it feel like your store.
Changes apply to Stable only · other stores keep their own settingsModules
Turn off anything your team isn’t using yet. Each module hides from the staff home and the menu. Past entries are kept either way — turning a module back on shows them again.
Daily log
The everyday feed — opens, mid-shift notes, handovers, closes. Cannot be switched off; it’s the system of record.
Open-up & close-down checklists
Tickable lists each shift, with template editor. Logbook entries get created automatically when items are ticked.
To-do board
Three-column kanban — backlog · doing · done. Shared across the team, not per-person.
Roster
Weekly grid, “I’m here” clock-in within ±30 min of shift start, swap requests, open-shift claim flow. Not payroll — exports a CSV.
Cash-up
End-of-shift count, with live variance calc. Variances above the threshold (below) email the tenant admins automatically.
WHS incident & near-miss
Append-only form for staff. Admin can edit. Categories: slip, burn, customer, equipment, near-miss, other.
Logbook — supplier visits
Who came in, what they delivered or quoted, with photo of the docket.
Logbook — customer feedback
Compliments & complaints in their own thread; goes to the tenant admin only.
Logbook — lost & found
Photo + description + where it ended up. Auto-archives after 60 days unless claimed.
Logbook — petty cash
In/out with photo of receipt; running balance per shift.
Logbook — compliance
Fridge temps, food safety, RSA refresher reminders. Set a recurring schedule.
Customer waitlist & SMS
One-way SMS to customers when a held item lands. ClickSend backend; per-tenant sender ID; daily & monthly caps. Configure below.
Precinct notices
Read-only feed from the precinct admin — loading dock, fire warden, courtyard. Always visible; cannot be turned off.
Brand & appearance
The portal stays in the Cornerstone skin — flaxen, forrest, hairlines — but each store has its own accent that colours the chip bar, action tiles, and log highlights. Pick from the preset, or set your own.
Display name
Shown in the greeting (“G’day Ash · Stable”) and on outgoing emails.
Accent colour
Used on the active chip, action-tile icons, and log highlights. Pick a preset or set a custom hex.
Preview
Open-up
Daily log
Greeting tone
How the staff home addresses people. Same warmth, different cadence.
Logo
Shown in the drawer head & on outgoing emails. PNG or SVG, transparent background, 1× monogram preferred.
Notifications
Per-event, choose whether the alert goes to email, web push, or both. Recipients are the tenant admins by default — add more under the Recipients block below.
Open-up not done by 8am
Pings the manager so they can ring the floor.
Close-down not done by 5pm
Same — close-down should be in by 5 every day.
Cash-up variance over threshold
Auto-emails when the variance exceeds the figure set below.
Incident or near-miss logged
All incidents, regardless of severity.
Shift swap requested
Notifies the manager so they’re looped in even if a colleague claims the slot.
Open shift unclaimed 4h before start
Manager fills it manually if no one’s picked it up.
To-do card overdue
Daily 8am digest, not real-time.
Handover entry posted
Only fires when the entry kind is set to “Handover”. Off by default — noisy otherwise.
Customer feedback received
Compliments go to all recipients; complaints to tenant admin only.
Precinct notice posted
When the precinct admin posts a new notice (rare).
Customer SMS
One-way SMS sent from the waitlist when a held item lands. ClickSend backend (AU-based, ~8¢ per message). Per-tenant sender ID, daily & monthly caps so a runaway script can’t bankroll your phone bill. Quiet hours 9pm — 9am Brisbane time are enforced server-side.
Sender ID
11 characters max, A–Z and numbers only. What customers see in their SMS app as the sender. Per-store — most customers recognise the shop name before they recognise the precinct.
Daily cap
Refuses sends after this many messages today. Resets midnight Brisbane time. Raise when you hit a busy stretch.
Monthly cap
Hard ceiling for the calendar month. At 8¢ per send, 500 = about $40/month max.
SMS template
The body customers receive. {customer_name}, {item_short} and {tenant_short_name} get swapped at send. Keep it under 160 chars or it costs two segments.
Preview · with example values
Notify admin on failure
Emails the tenant admins when a send fails or comes back undeliverable. Keeps you on top of dead phone numbers.
Quiet hours
No sends between these times — Spam Act 2003 (AU) compliance. Staff trying to notify outside this window get a “try again at 9am” message; nothing queues.
Defaults & thresholds
The numbers behind the modules. Most stores leave these alone; nudge them when something doesn’t fit the shape of your day.
Cash float — start of shift
The opening balance the cash-up form expects in the till at the start of trade.
Cash-up variance — alert threshold
A variance over this dollar amount emails the recipients. Default $5.
Clock-in window
How many minutes before/after a rostered shift start the “I’m here” button shows.
Auto-archive logbook entries after
Entries stay searchable but drop out of the default view. Incident & cash-up entries are never auto-archived.
Photo retention
Photos attached to log entries are removed from storage after this. The log entry text stays.
Name chip session
How long a tapped name stays selected before the chip bar prompts again. Lower = safer attribution.
Time zone
For shift times, scheduled posts, archive cutoffs.
Who hears about it
Tenant admins always get alerts. Add managers and floor leads here without giving them the full admin scope.
Tenant admins · receive everything
Cannot be removed from here — manage in the main portal settings.
Additional recipients
Get the same emails / push as tenant admins, but no portal-edit rights. Good for the back-of-house manager who runs the floor.
Quiet hours
Push notifications are held during these hours; emails go through immediately regardless.
Preview & data
Sanity-check what the floor sees before you flip a switch on for them. Export what you’ve got, reset templates if the defaults have drifted, or leave the store entirely.
Preview as a casual
Opens the staff home and log without admin chrome — exactly what someone with no admin role sees. Helpful before turning a module on.
Export daily log & logbook
CSV per category, plus a ZIP of all attached photos. Good for end-of-quarter records.
Reset checklist templates to defaults
Replaces the current open-up & close-down lists with the Cornerstone defaults for your tenant type. Past tick-history is preserved.
Danger zone
Archive all logbook entries
Moves all entries older than today into the archive. Entries stay searchable but drop out of the default view. Not reversible from here.
Delete this store’s staff data
Removes the chip-bar names, daily log, logbook entries, to-do board, roster, and all attached photos. The store itself stays in the precinct.